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Knowledge Base

Hosting guides built for Kenyan businesses

Step-by-step tutorials on hosting setup, domain management, email configuration, and troubleshooting — written in plain English for Kenyan entrepreneurs.

16 articles

6 categories

Updated weekly

English & Swahili

Hosting Setup GuidesPopular

How to Log Into cPanel for the First Time

Your cPanel credentials are emailed after sign-up. Learn how to access your control panel and what to do first.

cPanelgetting startedlogin

Hosting Setup GuidesPopular

How to Upload Your Website Files via cPanel File Manager

Learn how to upload HTML, CSS, and PHP files to your hosting account using the built-in cPanel File Manager.

cPanelFile Managerupload

Hosting Setup GuidesPopular

How to Install a Free SSL Certificate on Your Website

Enable HTTPS on your website in minutes using the free Let's Encrypt SSL included with all Braysons Host plans.

SSLHTTPSsecurity

Hosting Setup Guides

How to Create a Subdomain in cPanel

Set up subdomains like shop.yourdomain.co.ke or blog.yourdomain.co.ke for separate sections of your business.

subdomaincPanelDNS

Domain ManagementPopular

How to Register a .co.ke Domain for Your Kenyan Business

A .co.ke domain builds local trust and improves search rankings for Kenyan customers. Here's how to register one.

.co.kedomain registrationKeNIC

Domain ManagementPopular

How to Update Your Domain Nameservers to Point to Braysons Host

If your domain is registered elsewhere, update its nameservers to connect it to your Braysons Host account.

nameserversDNSdomain

Domain Management

How to Add and Manage DNS Records in cPanel

Add A records, CNAME records, MX records, and TXT records to configure your domain for email, subdomains, and third-party services.

DNSA recordCNAME

Domain Management

How to Transfer Your Domain to Braysons Host

Move your existing domain to Braysons Host for unified management of your hosting and domain in one place.

domain transferEPP codeKeNIC

TroubleshootingPopular

How to Fix a 500 Internal Server Error

A 500 error usually means a PHP or .htaccess problem. Here's how to diagnose and fix it quickly.

500 errorPHP.htaccess

TroubleshootingPopular

Website Not Loading After Changing Nameservers

If your site is not loading after a nameserver change, DNS propagation may still be in progress. Here's what to check.

DNS propagationnameserversnot loading

Troubleshooting

Business Email Not Sending or Receiving — How to Fix

Diagnose and fix common business email delivery problems including spam filtering, MX record issues, and SMTP authentication errors.

emailSMTPMX record

Troubleshooting

How to Fix the WordPress White Screen of Death

A blank white page in WordPress is usually caused by a plugin conflict or PHP memory limit. Fix it in minutes.

WordPresswhite screenplugin conflict

Email SetupPopular

How to Set Up Your Business Email in Microsoft Outlook

Configure your @yourdomain.co.ke email in Outlook on Windows, Mac, or mobile using IMAP settings.

OutlookIMAPemail setup

How to Create a Business Email Account in cPanel

Create professional email addresses like info@yourdomain.co.ke, sales@yourdomain.co.ke, and more in under 2 minutes.

email accountscPanelbusiness email

WordPress GuidesPopular

How to Install WordPress in 5 Minutes via Softaculous

Install WordPress on your Braysons Host account in minutes using the Softaculous one-click installer in cPanel.

WordPressSoftaculousinstall

Billing & PaymentsPopular

How to Pay Your Hosting Invoice via M-Pesa

Pay your Braysons Host invoice directly from your phone using M-Pesa Paybill — no card or bank transfer needed.

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