How to Set Up Business Email on iPhone (iOS)

Setting Up Business Email on iPhone

Step 1 — Open Mail Settings

1. Go to Settings → Mail → Accounts → Add Account
2. Select Other (not Gmail, Yahoo, or Outlook)
3. Tap Add Mail Account

Step 2 — Enter Account Information

• Name: Your name (shown to email recipients)
• Email: your full email address (e.g., info@yourdomain.co.ke)
• Password: your email account password
• Description: A label (e.g., "Business Email")

Tap Next.

Step 3 — Configure IMAP Settings

Select IMAP at the top.

Incoming Mail Server:

Host Name: mail.yourdomain.co.ke
User Name: info@yourdomain.co.ke
Password: your email password

Outgoing Mail Server:

Host Name: mail.yourdomain.co.ke
User Name: info@yourdomain.co.ke
Password: your email password

Tap Next → Save.

Step 4 — Verify SSL Settings

1. Go to Settings → Mail → Accounts → tap your new account
2. Tap Account → Advanced
3. Ensure:

- Use SSL: On (Incoming)

- Server Port: 993 (Incoming)

- Use SSL: On (Outgoing)

- Server Port: 587 (Outgoing)

Troubleshooting

"Cannot connect to server" error:

• Double-check the server name (no typos)
• Ensure your email password is correct (test in webmail first)
• Try port 465 with SSL for outgoing if 587 fails

Emails not syncing:

• Go to Settings → Mail → Accounts → Fetch New Data
• Set to Push or Every 15 Minutes